Legal
Privacy Policy
How 11xPlay collects, uses and protects the personal information of players requesting an online cricket ID.
Information We Collect
We collect only what is needed to create and support your cricket ID: your WhatsApp number, preferred username, payment confirmations you send us and support correspondence.
We do not collect your bank passwords, OTPs, UPI PINs or card details, and we will never ask for them.
How We Use Your Information
Your information is used to activate your ID, process deposits and withdrawals, apply bonuses, answer support requests and detect fraudulent or duplicate accounts.
Sharing and Storage
Account details are shared only with the licensed exchange operating your panel, and only to the extent required to run your account. We do not sell player data to third parties.
Records are retained for as long as your account is active and for a reasonable period afterwards to resolve payment disputes.
Cookies and Analytics
This website may use basic cookies and analytics to understand page performance. You can block cookies in your browser without losing access to WhatsApp support.
Your Rights
You can request a copy of the information we hold, ask for corrections, or ask us to delete your records where we are not required to retain them. Contact our WhatsApp desk or email support to make a request.